In brief: telecoms regulation in Portugal

Communications policy

Regulatory and institutional structure

Summarise the regulatory framework for the communications sector. Do any foreign ownership restrictions apply to communications services?

The fundamental law for the electronic communications sector is the Electronic Communications Law, approved by Law No. 5/2004 of 10 February, as amended. This law transposes into national legislation Directives 2002/19/EC, 2002/20/EC, 2002/21/EC and 2002/22/EC, all of the European Parliament and of the Council of 7 March, and Directive 2002/77/EC of the Council of 16 September.

The most relevant amendment was approved, with the republication of the entire body of the law, by Law No. 51/2011 of 13 September, to transpose the 2009 EU Regulatory Framework for Electronic Communications (the 2009 EU Regulatory Framework). The current version of Law No. 5/2004, as republished by Law No. 51/2011, results from the following amendments: Law No. 10/2013 of 28 January; Law No. 42/2013 of 3 July; Decree-Law No. 35/2014 of 7 March; Law No. 82-B/2014 of 31 December; Law No. 127/2015 of 3 September; Law No. 15/2016 of 17 June; Decree-Law No. 92/2017 of 31 July, which implemented Directive 2014/61/EU of the European Parliament and of the Council of 15 May 2014 on measures to reduce the cost of deploying high-speed electronic communications networks; and Decree-Law No. 49/2020 of 4 August, which establishes the sanctioning regime applicable to the violation of rules on open Internet access and regulated intra-European calls following Regulation (EU) No. 2015/2120 of the European Parliament and of the Council of 25 November 2015.

However, the Electronic Communications Law is not the only key law in this sector. Several aspects are regulated in separate legal instruments:

  • Decree-Law No. 123/2009 of 21 May, as amended by Decree-Law No. 258/2009 of 25 September; Law No. 47/2013 of 10 July; Law No. 82-B/2014 of 31 December; Decree-Law No. 92/2017 of 31 July and Decree-Law No. 95/2019 of 18 July, governs the construction of infrastructure suitable for the accommodation of electronic communications networks, the deployment of electronic communications networks and the construction of infrastructure for telecommunications in housing developments, urban settlements and concentrations of buildings;
  • the regime applicable to radio communications networks and stations is established in Decree-Law No. 151-A/2000 of 20 July, as amended;
  • the regime for essential public services and the means of user protection is regulated under Law No. 23/96 of 26 July, as amended;
  • the regimes governing the placing on the market, setting into service and use of radio equipment were approved by Decree-Law No. 57/2017 of 9 June; and
  • Law No. 99/2009 of 4 November, as amended by Law No. 46/2011 of 24 April, determines the legal framework applicable to administrative offences committed within the communications sector, including infringement of legal and regulatory provisions.

 

The Electronic Communications Law further assigned the National Communications Authority (ANACOM) as the national regulatory authority.

Nowadays, there are no restrictions on foreign ownership or investment in the electronic communications sector in Portugal, except for the limits to cross-ownership (which are not exclusive to foreign investors) that apply to television and radio activities.

Authorisation/licensing regime

Describe the authorisation or licensing regime.

The provision of electronic communications networks and services, whether publicly available or not, is only subject to a general authorisation. This regime determines that the execution of activities in the electronic communications sector does not depend on any prior decision or authorisation by ANACOM but is subject to a mere declaration of commencement of activity signed by the provider, after which the network or service provider may commence its activities.

Nevertheless, the use of spectrum frequencies and number allocation depends on the award of individual rights of use, which shall be conducted by ANACOM.

The award of spectrum frequencies depends on the type of frequency and can be performed through procedures of direct acquisition, public tender and auction. All frequencies and their respective types are listed in the National Frequency Allocation Board (QNAF).

The right to use the frequency is granted for a 15-year period, renewable for an equal period. The rights of use of frequencies should be awarded within 30 days or, when a competitive or comparative procedure is required (tender or auction), within the deadline set for that procedure, not exceeding eight months. The payable fees depend on the form of the award.

Regarding mobile networks, 2G (GSM) and 3G (UMTS) were granted through a tender offer and 4G (LTE) was granted by auction in 2011. Currently, the public auction for the attribution of 5G type licences is undergoing.

Under the QNAF, public Wi-Fi services are exempt from licensing.

The individual right of use of numbers is granted on a direct basis and shall be awarded within 15 days. The payable fees are determined by ANACOM. The allocation to operators is executed upon request or public tender or auction (applicable only if the relevant number is of exceptional economic value) and shall take up to 30 days.

Regarding the applicable fees for the authorisation and licensing process, Administrative Rule No. 1473-B/2008 of 17 December, as amended, approves the value of each payable fee. Fees are due in respect of:

  • the issuance by ANACOM of statements supporting rights (issued after the receipt of the declaration of commencement of activity);
  • the exercise of the activity by a supplier of electronic communications networks and services (the regulatory fee);
  • the allocation of rights of use of frequencies and numbers; and
  • the use of frequencies and numbers.

Flexibility in spectrum use

Do spectrum licences generally specify the permitted use or is permitted use (fully or partly) unrestricted? Is licensed spectrum tradable or assignable?

Over the past 10 years, ANACOM has adopted a more flexible approach regarding the spectrum use, under the technological neutrality principle underlined in the 2009 EU Regulatory Framework, without neglecting acquired rights.

The spectrum licences generally specify the permitted use. All three licence types already granted – 2G, 3G and 4G – specify the permitted use along with the allocated frequencies. Currently, the public auction for the attribution of 5G type licences is undergoing.

The licensed spectrum is both tradable and assignable. It is, therefore, possible to trade or assign a licensed spectrum between companies, according to the rights granted in the licence, as long as ANACOM has not prohibited such transfer in respect of specific rights.

In the case of transfer, the holders of rights of use shall give ANACOM prior notification of their intention to transfer such rights, as well as the conditions under which they intend to conduct the relevant transfer. ANACOM is, within 45 working days, entitled to prohibit the transfer or assignment if the following conditions are not met:

  • the transfer or lease does not distort competition, namely owing to the accumulation of rights of use;
  • frequencies are efficiently and effectively used;
  • the intended frequency use complies with what has been harmonised through the application of Decision No. 676/2002/EC of the European Parliament and of the Council of 7 March (the Radio Spectrum Decision) or other EU measures; or
  • the restrictions outlined in the law in respect of radio and television broadcasting are safeguarded.

Ex-ante regulatory obligations

Which communications markets and segments are subject to ex-ante regulation? What remedies may be imposed?

The communications markets subject to ex-ante regulation are those mentioned in the European Commission Recommendation 2007/879/EC of 17 December 2007 on relevant product and service markets, and also in the European Commission Recommendation 2014/710/EU of 9 October 2014 (replacing the 2007 Recommendation).

The remedies ANACOM may impose are the following:

  • transparency concerning the publication of information;
  • non-discrimination concerning the provision of access and interconnection and the respective provision of information;
  • accounting separation in respect of specific activities related to access and interconnection;
  • price control; and
  • cost accounting.

 

ANACOM shall impose the appropriate and justified obligations according to the nature of the identified problem.

The following table lists the applicable ex-ante regulatory obligations for each of the currently regulated markets. (References to the PT Group refer to the Portuguese historical operator, Portugal Telecom, currently named MEO.)

 

Markets

Operators concerned

Key remedies

Wholesale call termination on individual public telephone networks provided at a fixed location (Market 1 under the 2014 Recommendation)

MEO and all operators providing call termination on individual public telephone networks at a fixed location

To meet reasonable requests for access; to enable network access in fair and reasonable conditions; 10 days to justify the denial of access; (applies to MEO only) present a proposal for IP interconnection architecture;

non-discriminate in quality of service, delivery time and tariff; 

transparency in the publication of information, including reference proposals; publish information about network configuration, interconnection points and prices; six months’ pre-warning regarding interconnection changes; two months’ pre-warning regarding other changes with impact to operators; (applies to MEO only) publish an interconnection reference offer; (applies to MEO only) publish prices, terms and conditions, technical information and information on quality of service; and

price control obligation; to set cost-oriented prices; set the same maximum termination price at local and single transit interconnection.

Wholesale for voice call termination on individual mobile networks (Market 2 under the 2014 Recommendation)

MEO

Vodafone

NOS

To meet reasonable requests for access;

non-discrimination in the access and interconnection offer and in the respective information provision;

transparency in the publication of information; and

price control.

Wholesale local access provided at a fixed location (Market 3a under the 2014 Recommendation)

MEO

To meet reasonable requests for access to network and use of specific network resources;

non-discrimination;

transparency;

accounting separation;

price control; and

availability of accounting records.

Wholesale central access provided at a fixed location for mass-market products (Market 3b under the 2014 Recommendation)

MEO

Applicable only to non-competitive areas:

to meet reasonable requests for access to network and use of specific network resources;

non-discrimination;

transparency;

accounting separation;

price control; and

availability of accounting records.

Wholesale high-quality access provided at a fixed location

(Market 4 under the 2014 Recommendation)

MEO

To meet reasonable requests for access; (applies to MEO only) must include in the new reference offer any viable proposal from the operators; ensure capacity expansion in CAM (Mainland, Azores and Madeira) and inter-island circuits, including capacity up to 10Gbps; to negotiate in good faith with undertakings requesting access and not to withdraw access to facilities already granted; provide for the possibility of co-installation in MEO’s sites; ensure the interconnection between co-installed operators in the MEO sites;

provide alternative operators with the information, resources and services on time, on a basis and with a quality not inferior to that offered to MEO’s retail and corporate departments; practice at wholesale level deadlines for delivery and repair of contractual damages shorter than equivalent deadlines in retail markets; not to make fidelity, quantity or capacity discounts without grounds; ensure specific quality of service objectives for CAM and inter-islands circuits; not to convey to the retail department or to the Group’s own companies information about the leased lines service to other operators; and publish performance levels as set in the determination of 11 March 2009;

publish and maintain on the website the (new) Ethernet and digital leased lines reference offer; clearly identify the changes made to the offer at each change; 30-day pre-warning regarding changes to the offer; 60-day pre-warning regarding structural changes in the support network or relevant technologies or services in the offer; change the offer within 90 calendar days after notification of the final decision on this market analysis; 

costing system and accounting separation;

to set prices on the basis of cost orientation; reduce by at least 66 per cent the price of traditional CAM circuits up to 2Mbps; provide annual data on the total costs and capacity contracted by operators and that used and reserved by MEO itself; and

availability of accounting records (Customs Accounting System), including data regarding revenue from third parties.

Wholesale for call origination on the public telephone network provided at a fixed location (Market 2 under the 2007 Recommendation)

Companies of the PT Group that operate in this market

To meet reasonable requests for access;

non-discrimination in the offer of access and interconnection and respective provision of information;

transparency in the publication of information, including reference proposals;

price control obligation and cost accounting; and

accounting separation and cost accounting system regarding specific activities related to access or interconnection (applies to PT Group only).

Structural or functional separation

Is there a legal basis for requiring structural or functional separation between an operator’s network and service activities? Has structural or functional separation been introduced or is it being contemplated?

Yes. Under the 2009 EU Regulatory Framework, the Electronic Communications Law foresees functional separation as an exceptional remedy, if the imposition of all general ex-ante obligations has proven to be insufficient to ensure effective competition. ANACOM shall notify the European Commission, with proper justification, to impose an obligation on vertically integrated undertakings to place activities related to the wholesale provision of relevant access products in an independently operating business entity. On the other hand, the same undertakings may decide voluntarily to promote functional separation: the split of the wholesale unit shall be subject to prior notification to ANACOM so it can assess the effect of the intended transaction on existing regulatory obligations, through a coordinated analysis of the different markets related to the access network.

The Electronic Communications Law also determines, under the EU Regulatory Framework of 2002 and Directive No. 1999/64/EC of the Commission of 23 June 1999, that undertakings providing public electronic communications networks shall operate their cable television network through legally independent bodies if:

  • they are controlled by an EU member state or enjoy special rights;
  • they have a dominant position in a substantial part of the market in respect of the provision of public electronic communications networks and publicly available telephone services; or
  • they operate a cable television network created through the enjoyment of special or exclusive rights in the same geographic area.

 

 

Universal service obligations and financing

Outline any universal service obligations. How is provision of these services financed?

The universal service obligations in Portugal include the following services:

  • connection at a fixed location to the public telephone network and access to publicly available telephone services at a fixed location (including dial-up access to the internet);
  • provision of a comprehensive directory and telephone directory enquiry service; and
  • adequate provision of public pay telephones.

 

In April 2019, ANACOM approved a Recommendation to the Portuguese Government regarding the designation process for new universal service providers, considering the expiry of the previous contracts (which occurred on 1 June 2019, in what concerns the connection at a fixed location to the public telephone network and access to publicly available telephone services at a fixed location) and its proposal for a legislative amendment to the rules on universal service provision. According to ANACOM’s Recommendation, universal service providers are to be designated on a national basis (covering all Portuguese territory) for each of the services comprised in the universal service obligations, but these should cease to include provision of a comprehensive directory and telephone directory enquiry services. Also, ANACOM has recommended that the following round of contracts should have a limited duration of one year, with a possible extension for one additional year, and that the reference amounts for the price of each of the specific services should be significantly reduced.

Related to the connection service, there is an additional obligation to provide a special price package for pensioners and retired users.

There are no universal service obligations associated with the provision of broadband.

The Electronic Communications Law determines that if ANACOM verifies that the universal service has net costs and finds such costs to be an excessive burden, it is incumbent upon the government, following the request of the respective provider, to arrange for appropriate compensation taken either from public funds or by sharing the net cost with other undertakings providing publicly available electronic communications networks and services on national territory.

Law No. 35/2012 of 23 August (amended and republished by Law No. 149/2015 of 10 September) establishes that the net costs of universal service are financed by the Fund for the Universal Service, and determines that the financing of the universal service’s net costs shall be based on its sharing among undertakings providing public communications networks or publicly available electronic communications services on national territory that, in the calendar year to which the net costs relate, registered an eligible turnover in the electronic communications sector, which gives them a weight equal to or higher than 1 per cent of the sector’s overall eligible turnover. The Fund shall be deemed to constitute autonomous property, without legal personality, and is managed and legally represented by ANACOM.

Number allocation and portability

Describe the number allocation scheme and number portability regime in your jurisdiction.

The Electronic Communications Law states that the rights to use numbers are awarded to companies that offer or use electronic telecommunication networks or services. Those rights are allocated by open, objective, transparent, non-discriminatory and proportionate procedures. As a rule, the rights to use numbers are awarded by ANACOM within 15 days after the submission of the request by the operators. In the case of rights of use for numbers of exceptional economic value, ANACOM can grant them through competitive or comparative selection procedures, including by tender or auction.

Since November 2019, ANACOM defines the conditions that enable electronic communications service providers, with a small number of customers or those that operate on a relatively small national scale, to use, by agreement, the numbers allocated to other providers in the offer of the same service. This measure will boost competition in the offer of electronic communications services, eliminating barriers to the entry of companies in the market, while also optimising the use of numbering resources and increasing consumer freedom of choice.

All providers of publicly available telephony services (ie, both fixed and mobile) must offer number portability and are obliged to cooperate to enable such portability and ensure minimum quality standards. With the new rules implemented by the revised 2009 EU Regulatory Framework, the right to portability was reinforced by reducing the porting deadline to one working day.

Number portability is managed by an independent entity (the Reference Entity).

The Electronic Communications Law determines that number portability must be required by the subscriber of the new service provider, accompanied by the note of termination of the former subscription agreement. The new service provider engages the former provider by electronic request, indicating three portability windows in which the portability can be executed. The former provider can deny portability only in very restricted cases, acceptance of the request being the general rule.

There is a special concern in the regime in preventing any unwanted portability, which is why both service providers involved have a particular responsibility to ensure that the person requesting portability is the legal subscriber of the contract associated with the relevant number.

Portability is also governed by ANACOM Regulation No. 58/2005 of 18 August, amended and republished by Regulation No. 114/2012 of 13 March, and, more recently, by Regulation No. 257/2018 of 8 May, and by Regulation No. 85/2019 of 21 January.

Customer terms and conditions

Are customer terms and conditions in the communications sector subject to specific rules?

Yes. The Electronic Communications Law establishes several mandatory rules applicable to the contracts concluded with consumers and end users.

The contract must specify, among other conditions, the following:

  • services provided;
  • the minimum service quality levels offered;
  • information as to whether or not access to emergency services is provided;
  • details of prices;
  • payment methods offered and any charges or penalties due because of the choice of each payment method;
  • the duration of the contract and the conditions whereby the contract or services may be renewed, suspended or terminated;
  • explicit indication of the subscriber’s willingness in respect of the inclusion or not of their respective personal information in a public directory; and
  • the type of action that might be taken by the provider in reaction to network security or integrity incidents.

 

Regarding contract duration, the Electronic Communications Law, as amended, determines that companies that provide electronic communication services must offer contracts without a binding period, as well as contracts with six- and 12-month binding periods. The binding period in contracts for the provision of electronic communications services concluded with consumers may not exceed 24 months, unless in specific cases such as customer consent and equipment upgrade.

In parallel with the telecom regulation, customer terms and conditions are also subject to the regime on standard contractual clauses, approved by Decree-Law No. 446/85 of 25 October, and general consumer protection regulations.

Providers are obliged to communicate their standard contracts to ANACOM, which is entitled to determine that operators cease or adapt immediately to the use of standard contracts where it verifies the failure to comply with legal rules.

Net neutrality

Are there limits on an internet service provider’s freedom to control or prioritise the type or source of data that it delivers? Are there any other specific regulations or guidelines on net neutrality?

Regulation (EU) No. 2015/2120 of the European Parliament and of the Council of 25 November 2015, as amended, establishes common rules to safeguard equal and non-discriminatory treatment of traffic in the provision of internet access services and related end users’ rights. This regulation imposes the obligation on internet services providers to treat all traffic equally, without discrimination, restriction or interference, and irrespective of the sender and receiver, the content accessed or distributed, the applications or services used or provided, or the terminal equipment used. Afterwards, the Body of European Regulators for Electronic Communications sought to clarify the rules of Regulation (EU) No. 2015/2120, by publishing in August 2016 some guidelines on the implementation by national regulators, including ANACOM, of European Net Neutrality Rules.

Under this regulation and guidelines, zero-rating is not prohibited. However, a zero-rating offer where all applications are blocked once the data cap is reached except for zero-rated applications would infringe the regulation. Also, bandwidth throttling is permitted only as an extraordinary measure imposed by law, by a court decision or by a public authority. It is also permitted in other cases, such as, to preserve the integrity and security of the network and to prevent impending network congestion.

Platform regulation

Is there specific legislation or regulation in place, and have there been any enforcement initiatives relating to digital platforms?

There is no specific Portuguese legislation or regulation relating to the generality of digital platforms, besides the law applicable to information society services and e-commerce – Decree-Law No. 7/2004 of 7 January, as amended. Notwithstanding, digital platforms relating to gambling and crowdfunding are regulated by the legislation applicable to the activities provided through these platforms.

Digital platforms used for transportation activities are regulated by Law No. 45/2018 of 10 August.

Next-Generation-Access (NGA) networks

Are there specific regulatory obligations applicable to NGA networks? Is there a government financial scheme to promote basic broadband or NGA broadband penetration?

There are no specific regulatory obligations.

However, in the context of the deployment of NGA networks, the regime governing the construction of infrastructure suitable for the accommodation of electronic communications networks and the access to such infrastructure by telecommunications operators has been approved by Decree-Law No. 123/2009 of 21 May, as amended by Decree-Law No. 258/2009 of 25 September, Law No. 47/2013 of 10 July, Law No. 82-B/2014 of 31 December, Decree-Law No. 92/2017 of 31 July and Decree-Law No. 95/2019 of 18 July.

There is no government financial scheme to promote basic broadband. However, in 2008, following a public tender, four contracts were executed between the Portuguese state and two private companies, regarding NGA broadband penetration in rural areas. In all cases, the public investment is less than 50 per cent of the total amount necessary, and such public investment was funded with EU funds. The contracts were executed after the corresponding European Commission decision regarding state-aid rules.

Data protection

Is there a specific data protection regime applicable to the communications sector?

Yes. In the electronic communications sector, the processing of personal data is regulated by Law No. 41/2004 of 18 August (which transposes into national legislation Directive 2002/58/EC of the European Parliament and of the Council of 12 July, concerning the processing of personal data and the protection of privacy in the electronic communications sector). This law was amended by Law No. 46/2012 of 29 August (which transposes the part of Directive 2009/136/EC amending Directive 2002/58/EC of the European Parliament and of the Council of 12 July). This regime aimed to specify and complement the provisions of Law No. 67/98 of 26 October, which has now been revoked by Law No. 58/2019 of 8 August, which transposed the Regulation (EU) No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons concerning the processing of personal data and the free movement of such data, and repealing Directive No. 95/46/EC (General Data Protection Regulation), into the Portuguese legislation.

Law No. 41/2004 determines that undertakings providing electronic communications networks or services shall ensure the inviolability of communications and the related traffic data through a public communications network and publicly available electronic communications services. Listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by anyone other than users is prohibited without the prior and explicit consent of the users concerned, except for cases provided in the law.

To this effect, providers of publicly available electronic communications services shall take appropriate technical and organisational measures to ensure the security of their services, in cooperation with the provider of the public communications network.

There is an obligation of the providers of publicly available electronic communications services to notify the National Data Protection Commission (CNPD) of any personal data breach. Where the personal data breach is likely to adversely affect the personal data of the subscriber or user, providers of publicly available electronic communications services shall also notify the latter of the breach.

In the scope of this law, the CNPD and ANACOM are entitled to:

  • draw up regulations on practices to be adopted to comply with this law;
  • give orders and make recommendations;
  • publish on the respective websites any codes of conduct they are aware of; and
  • publish on the respective websites any other information deemed to be relevant.

Cybersecurity

Is there specific legislation or regulation in place concerning cybersecurity or network security in your jurisdiction?

Article 54-A to 54-G of the Electronic Communications Law enshrines obligations applicable to operators providing public communications networks or publicly available electronic communications services, including taking appropriate technical and organisational measures to appropriately prevent, manage and reduce the risks posed to the security of networks and services, aiming, in particular, to prevent or minimise the impact of security incidents on interconnected networks, at the national and international level, and users, and to notify ANACOM of a breach of security or loss of integrity with a significant impact on the operation of networks or services. ANACOM is entitled to approve and impose technical implementing measures on operators that provide public communications networks or publicly available electronic communications services.

It is incumbent on ANACOM to:

  • inform the national regulatory authorities of other member states and the European Network and Information Security Agency (ENISA) where this is deemed to be justified on account of the scale or seriousness of the breach of security or loss of integrity notified by the operators;
  • inform the public, by the most appropriate means, of any breach of security or loss of integrity or to require operators to do so, where it determines that disclosure of the breach is in the public interest; and
  • submit an annual summary report to the European Commission and ENISA on the notifications received on breach of security or loss of integrity, by the operators, and the action taken thereon.

 

In March 2019, ANACOM enacted a specific regulation governing in greater detail technical and implementation aspects of the above legal provisions regarding the security and integrity of electronic communications networks and services.

Additionally, Law No. 109/2009 of 15 September (which transposes into national legislation the Framework Decision No. 2005/222/JHA of the Council of the European Union of 24 February 2005), establishes substantive and procedural criminal provisions, as well as provisions on international cooperation in criminal matters related to the field of cybercrime. Finally, Law No. 46/2018 of 13 August, which establishes the legal framework for security in cyberspace and transposes Directive (EU) 2016/1148 of the European Parliament and of the Council of 6 July 2016, concerning measures for a high common level of security of network and information systems across the European Union (NIS Directive), is also applicable.

Big data

Is there specific legislation or regulation in place, and have there been any enforcement initiatives in your jurisdiction, addressing the legal challenges raised by big data?

There is no specific legislation or regulation relating to or addressing the issues arising from big data.

Data localisation

Are there any laws or regulations that require data to be stored locally in the jurisdiction?

There are no laws or regulations that require data to be stored locally.

Key trends and expected changes

Summarise the key emerging trends and hot topics in communications regulation in your jurisdiction.

In the context of the emergency responses pursuant to the covid-19 pandemic, the Portuguese government approved specific legislation (Decree-Law No. 10-D/2020 of 9 April) that allowed electronic communications operators to adopt exceptional traffic management measures to prevent or mitigate congestion in their networks and imposed some obligations related to the provision of basic services and critical clients (health system and security forces, etc). This exceptional framework was repealed in August 2020. However, due to the second lockdown in Portugal, some of its obligations were reinstated in January 2021 by Decree-Law No 14-A/2021 of 12 January, with obligations such as identifying critical electronic communications services and defining categories of priority customers. Other exceptional and temporary measures were adopted in response to the coronavirus, namely those provided for in Law No. 7/2020 of 10 April, which approved a set of rules aimed at prohibiting the suspension and supply of electronic communication services during the initial state of emergency and the following month in cases where consumers were in financial difficulty due to the pandemic. This prohibition is still in force, at least during the first part of 2021.

Meanwhile, the Body of European Regulators for Electronic Communications (BEREC) approved the ‘Joint Statement from the Commission and the Body of European Regulators for Electronic Communications (BEREC) on coping with the increased demand for network connectivity due to the Covid-19 pandemic’, which discussed the imminent need to adopt exceptional traffic management measures in the light of the rules on Open Internet Access.

The public auction to award the spectrum for the deployment of 5G is already being carried out by the government and ANACOM is expected to be completed within the first quarter of 2021.

More recently, within the scope of new a digital legislative package, the government is working with operators and regulators to create a social tariff for internet services. The objective is to create a social tariff for access to broadband internet services that allows its most widespread use, to promote inclusion and digital literacy in the most disadvantaged sections of the population, according to the resolution of the Council of Ministers 30/2020, which approved the Digital Transition Action Plan.

The government and ANACOM are preparing the draft of a new electronic communications law, to transpose into national legislation Directive (EU) 2018/1972 of the European Parliament and of the Council of 11 December 2018 establishing the European Electronic Communications Code. Under the Directive, the new law should be in force by 21 December 2020.

Law stated date

Correct on

Give the date on which the information above is accurate.

23 April 2020

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